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ADA & Paratransit Solutions

QRyde for Public Transportation™ is the most comprehensive, ADA-compliant scheduling and dispatching solution that is based on street-by-street capacity management and slack optimization technology. While catering to FTA requirements for ADA, QRyde maximizes ride sharing.

Paratransit/ADA Transportation Providers can utilize  QRyde’s Global Scheduling Engine (GSE) to optimally schedule rides for advanced booking as well as handle will-calls expeditiously by keeping track of available capacity in the vehicles in real-time.QRyde helps in increasing ridership. 

QRyde enables provider staff to turn on an auto-dispatch capability which looks for, in real-time, trips that are late and assign them to other runs automatically.  

QRyde utilizes Artificial Intelligence (AI) techniques – Self Organizing Maps and Intelligent Agents to continuously re-optimize routes based on real-time data supplied by mobile data terminals. 

QRyde’s GSE enables transit providers to accurately identify rides that fall within ¾ mile of fixed-route services. 

QRyde’s key features for ADA Providers include:

  • Reporting and Dashboard allows transit providers the ability to view performance and quality of service data for every ride. The dashboard provides operating characteristics for the entire system helping executives in making data-driven decisions, in real-time.
  • Mobile Data Integrated Real-Time Dispatch enables drivers to update trip completion information as it’s happening; and to communicate with dispatchers without radios, via text messaging. The dispatchers can monitor vehicle location on a map and track drivers’ work completion, live.
  • Accurate NTD Reports are provided monthly by the QRyde system. The data for NTD is collected in real-time from mobile data terminals and other ridership counting tools.
  • QRyde Mobile App provides riders with where is my bus capability as well as the ability to book and cancel rides.

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We've seen an increase in shared rides of at least 15% since switching to your system four months ago.

Lew May
General Manager, Bloomington Transit

Statewide Public Transit Systems

QRyde for Integrated Statewide Transit™ is the most advanced, multi-jurisdictional transportation management system that is based on sophisticated multi-tenant cloud technology and HIPAA compliant, clustered database systems. QRyde provides cloud-based, vendor-hosted, GPS-based automated scheduling, routing, billing and reporting capabilities with AVL and swipe card to easily and accurately select the most appropriate vehicle/route to place trips.

QRyde helps state Departments of Transportation (state DOTs) to increase scheduling efficiencies, improve reporting capabilities, and increase capacity for statewide transportation systems, so as to provide more services in small urban and rural areas. In particular it helps in enhancing demand response, flexible, fixed, and commuter route services for community transportation providers.

State Transit Providers can utilize the QRyde reporting engine to generate performance statistics in order to determine where improvements to efficiency and effectiveness of services (i.e. cost per mile, trip, etc.) can be made in order to save time and resources. State DOTs can obtain the same performance statistics at regional and statewide levels.

QRyde utilizes real-time tracking and communication capabilities allowing provider staff the ability to automate real-time scheduling, resulting in increased efficiency of service, accuracy of data, while reducing time spent on administrative and reporting activities.

QRyde’s key features for Transit Providers include:

  • Reporting and Dashboard allows state DOT coordinators the ability to view performance and quality of service data on an agency, region, and statewide basis. The dashboard provides operating characteristics for the entire system helping DOT executives in making statewide data-driven policy and strategic decisions, in real-time .
  • Mobile Data Integrated Real-Time Dispatch enables drivers of even smaller rural agencies (2-3 vehicles) to update trip completion information as it’s happening. Their dispatchers can monitor vehicle location on a map and track drivers’ work completion, live. It helps the state DOTs to collect ridership data more accurately and expeditiously.
  • Accurate NTD Reports can be provided automatically at the agency, region, and state levels on a month to month basis. The data for NTD is collected in real-time from mobile data terminals and other ridership counting tools.
  • QRyde Mobile App provides riders with where is my bus capability as well as the ability to book and cancel rides.
  • A Statewide Electronic Payment and Identification System can be implemented using the QRyde Mobile App. It can help streamlining payments and identification of clients for Medicaid recipients.

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I am continually impressed with their professionalism, their work culture, their patience and with the hard work they do in helping transportation agencies better understand their complex transportation needs and the applications available to meet those needs in a comprehensive and efficient manner.

Patrick Herlihy
Director of Aeronautics, Rail and Transit, State of New Hampshire, Concord NH

Regional Coordination

QRyde for Regional Coordination™ is the most integrative ride coordination system that is based on inter-agency collaborative communication and cost allocation technology, removing boundaries between transportation providers of a region.

Regional Transportation Providers can utilize QRyde to share their vehicles to provide expanded coverage without increasing their costs as they can transfer riders to other agencies’ vehicles with ease.

QRyde enables transportation staff to schedule and coordinate long-distance and out of county demand-response trips by simple point and click instead of calling and sending emails.

QRyde utilizes proprietary ride coordination technology that splits the long rides into individual legs for each of the participating providers and allocates mileage and fares appropriately.

QRyde enables rides from different funding sources (ex. Medicaid and Paratransit) to be coordinated on the same vehicles and enables appropriate cost-allocation based on funding source rules.

QRyde’s key features for Regional Coordinators include:

  • Web-based Consumer Ride Booking Portal enables any qualified rider in the entire region to request a ride that spans multiple agency jurisdictions.
  • QRyde Mobile Data Solutions enables drivers to communicate via in-vehicle tablets with their agency and other agencies when transporting long distance and out of county riders. These tablets also relay their location to all concerned providers.
  • Reporting and Dashboard allows regional coordinators the ability to view customized performance and quality of service data by agency and county. The dashboard provides operating characteristics for the entire system helping managers make data-driven policy and strategic decisions, in real-time.
  • Fare Card Management System allows riders to communicate via smartphone to pay for their long-distance and out of country trips. The in-vehicle App helps drivers charge appropriate fares and know the transfer points for the riders.

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We have been very impressed with HBSS capabilities to do regional coordination and have, based on the knowledge gained from our HBSS experience, bid and been recently awarded a Veterans Transportation and Community Living Initiative Grant.

Kim Angel
Director, Macon Transit Authority, Franklin, NC

On-Demand Transportation for General Public

QRyde for On-Demand Transportation™ allows communities to implement TNC-like solutions for their members. Paratransit/ADA Transportation Providers can also implement this technology over their existing scheduling software. It allows them to offer low-cost, on-demand, rider funded services. 

QRyde’s on-demand technology extracts available capacity within existing routes to offer lower-cost seats to general public enabling the agency to offer more rides to more people.

On-Demand Transit staff can utilize QRyde to efficiently manage routes, rider and driver schedules reducing vehicle downtime and increasing available rider capacity.

QRyde’s consumer App works on iOS, Android and Windows smart phones and brings to the rider multi-modal transportation options including on-demand rides, bus rides, commuter rail, and subway. The underlying technology cross references data in order to better analyze the complex inter-dependence of integrated transportation systems.

QRryde increases the availability of affordable rides to wellness, which will improve overall health at a community level and reduce healthcare costs as well as reducing the overall carbon footprint as a smaller number of vehicles will be on the road.

QRyde’s key features for On-Demand Transportation include:

  • QRyde Global Scheduling Engine is a powerful, real-time transactional engine that locates best possible routes to place a ride and respond instantly with options to the consumer.  It takes into consideration timings, location, heading, accessibility capabilities as well as current capacity.
  • APP Integrated Real-Time Dispatch enables communities to book and monitor the progress of their members rides. Dispatchers can monitor vehicle location on a map and track drivers’ work completion, live.
  • QRyde Mobile App provides riders with the ability to find available vehicles already in their areas as well as book, pay for electronically and cancel rides, if need be.

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