City of Chelsea Emergency Food Delivery

City of Chelsea Emergency Food Delivery

The City of Chelsea, MA is offering food deliveries and assistance for anyone experiencing financial hardship and under quarantine. Residents who have tested positive for COVID-19 or anyone else who is quarantining are eligible to receive a box of assorted veggies, fruit and other healthy groceries.

QRyde coordinates food pickup and drop off Monday through Friday. Deliveries are booked electronically by the City using the QRyde Community Portal. Drivers pick up prepacked food boxes from a central location (pictured), and deliver it to families using the route provided on their mobile app. When the driver approaches the drop-off location, the recipient receives an Interactive Voice Response (IVR) and SMS. To ensure safety for drivers and recipients, all deliveries are contact free. Drivers also use their mobile app to document the drop-off by taking a photo of the delivery.

QRyde is also used to determine the number of boxes to be delivered based on the family size. On an average day, 30-80 boxes of food are delivered to those in need, with some days exceeding 100 boxes. Since the City began utilizing QRyde, the program’s efficiency has risen by up to 83%. QRyde’s scheduling platform reduced the number of vehicles necessary from 2-6 vehicles to just 1-2. This lowers operating costs for the City as well as reduces the carbon footprint of the program.

QRyde Partners Awarded COVID-19 Research Demonstration Grants

QRyde Partners Awarded COVID-19 Research Demonstration Grants

The COVID-19 pandemic has hit the public transportation sector particularly hard. HBSS is committed to helping our partners and neighbors get through this pandemic as safely as possible. We are proud to announce the Federal Transit Administration (FTA) has awarded three of our partner organizations with Public Transportation COVID-19 Research Demonstration Grants.

The Georgia Department of Transportation will receive funding to develop a contactless payment system with QRyde that will allow riders to pay for trips using the Internet or a mobile app, enhancing safety, improving the rider experience and encouraging regional coordination to make transit more accessible to all Georgians during the COVID-19 public health emergency.

The Montachusett Regional Transit Authority in Massachusetts will receive funding to implement a multi-provider, integrated, app-based electronic system for booking and paying for on-demand paratransit through QRyde. The QRyde system will help institutions such as healthcare providers and employers to improve managed transportation and reduce dependence on call centers, dispatch and billing.

Oxford University Transit (OUT) Implements Technology Upgrades and Route Changes

Oxford University Transit (OUT) Implements Technology Upgrades and Route Changes

QRyde has implemented a fixed route annunciation, passenger counting by demographics and tracking system for Oxford University Transit (OleMiss.)

A number of additional technology upgrades to the system are planned over the course of the spring semester including the replacement of the NextBus app with the real-time QRyde app prior to this coming fall semester.

Each bus will be equipped with a tablet which will deliver real-time location and timing to riders. Current riders are only given estimated arrival times and can vary from stop to stop based on several outside factors.

QRyde will also offer features that will increase usability, including arrival alerts for riders who don’t want to spend more time than necessary at a bus shelter.

For more information, click here.