Door-to-door Transportation for Seniors in North Central MA

Door-to-door Transportation for Seniors in North Central MA

QRyde has partnered with the Montachusett Regional Transit Authority (MART) to deliver door-to-door transportation services to seniors across North Central Massachusetts.  The program focused initially on two communities in that region.  The Ipswich and Leominster Councils on Aging, as is the case with COAs in general, provide programs and support services to improve quality of life for seniors in their communities and included among those services is transportation.

While both of these Councils partner with regional transit authorities, including MART and Cape Ann Transportation Authority (CATA), they faced challenges in terms of meeting all of the transportation needs of their seniors, and coordinating both their and the Authorities’ resources.  Using QRyde facilities, including ride booking and dispatch portals and driver app, the COAs were able to implement a program that simplified their transportation tasks, and provided the data necessary to meet the reporting requirements of their transportation partners.  Most importantly, they were able to successfully meet the transportation needs of their seniors and do so with tools that were not burdensome for their staff and drivers. 

Over past few months, QRyde has partnered with MART to implement similar programs in Sterling, Shirley, Lancaster, Bolton, and Hardwick.  In each of these communities, QRyde has trained COA staff and drivers, and rolled out QRyde ride booking, dispatch, and driver app software, enabling these communities to implement responsive and reliable transportation programs for seniors in their communities.  All of these COAs are now able to book and manage rides for seniors needing to get to medical appointments, go shopping, or attend social activities at Council centers.  Council staff no longer have to manage the process on paper, or juggle multiple systems.  The QRyde centralized system enables COA staff to track and manage rides, review ride status, reconcile ride information, and review on-time performance of drivers.

Over the next few months, QRyde and MART will roll out similar transportation programs for Councils in Ayer, Ashburnham, Templeton, Harvard, and Lunenburg. If you’d like to learn how QRyde can help your agency optimize transportation programs, click here to request a demo.

Chelsea and QRyde Collaborate to Serve Emergency Food Deliveries of 2,100 meal boxes to Veterans over 7 Months

Chelsea and QRyde Collaborate to Serve Emergency Food Deliveries of 2,100 meal boxes to Veterans over 7 Months

Chelsea, MA – Today concludes seven (7) months of unique food delivery services to approximately 2100 meal boxes to veterans within the City of Chelsea, MA. Initiated during the height of Covid-19 within Massachusetts, emergency food delivery was initiated through Ben Cares, Dept. of Housing and Community Development, utilizing the QRyde Corporation of Lowell, MA. QRyde is a transportation solutions company who uses a unique services model to schedule and coordinate the deliveries through 3rd party transportation providers who provide non-emergency medical transportation services in MA

“Chelsea was proactive in identifying the Veterans’ needs”, said Ben Cares,  “they were a high priority group who needed assistance”.  This assistance came in the form of at home deliveries of a packaged meal.  Each week, approximately 80 – 100 individual meal deliveries were made.  Ben Cares said, “This not only provided emergency food and nutrition, but also provided an opportunity for contact and checking on our Veterans in a non-intrusive manner”.  Any perceived health or other issues observed during the deliveries were immediately reported and checked out.

QRyde utilizes a unique software and local delivery venders to make the food distribution a success.  “Our model is very versatile”, said Mital Parikh, Director of Micro-Transit Services, “whether moving people or, in this case emergency food deliveries, we can make it happen”.  QRyde operates locally and nationally to work with transportation systems and public agencies to meet their transportation needs. The food and deliveries were funded through the City of Chelsea through the Metropolitan Area Planning Commission (MAPC) funds.  The Chelsea Community and Housing Development Department has been active on many fronts during the pandemic for its citizens.  Other activities by the City of Chelsea included transportation to seniors.