Team HBSS conducted 2 successful webinars with over 116 Attendees for Georgia DOT (GDOT) Sub-Recipients

Team HBSS conducted 2 successful webinars with over 116 Attendees for Georgia DOT (GDOT) Sub-Recipients

The webinars topics covered software updates and optimal use of the software for the sub-recipients:

  1. Vehicle maintenance module with preventive maintenance service notifications and maintaining the vehicle data including: Make, Model, Year, and Insurance details, including the data entry for the past service mileages and invoices.
  1. Overview of QRyde rider App: How to download, register, and use it.
      1. Introduction to PDF Vehicle Preventive Maintenance/Annual Inspection form and Accident Reporting form downloads – including:

      1. How to fill out the PDF forms
      2. How to upload the PDF forms
      3. How to download the PDF forms within the QRyde

      The webinar was well received by the sub-recipients in GDOT. Don Masisak, Transportation Director with Coastal Regional Commission (CRC) said the training was well organized and very informative for him and his staff. Several more webinars are being planned for Q1 and will be announced in the next couple weeks – stay tuned!

MART Announces New Workforce Development Grant from MassDOT for First Mile/Last Mile service in Ayer, Shirley and Devens

MART Announces New Workforce Development Grant from MassDOT for First Mile/Last Mile service in Ayer, Shirley and Devens

The focus of this program expansion will be a self-sustaining, on-demand transportation model to providing on-demand, last-mile/first-mile, employment shuttles, and COVID-sensitive travel options to the regional population around Ayer, Shirley and Devens and the neighboring communities addressing the needs of transportation among lower-income workers to the commercial business zones.

The program will utilize existing vehicles and resources, including MART COA’s in Ayer, Shirley, Boxboro, and Littleton as well as MART Direct Service fleet and MART subcontractor vehicles. 

The service will be provided to frontline workers, workforce in manufacturing / business facilities, and commuters seeking first Mile/last Mile connection services who are currently utilizing MART buses. These services will greatly benefit the lower income workforce, providing a low-cost, sustainable and reliable transportation to and from work.

The program is estimated to launch toward the beginning of Q1 of 2021 and riders will have the option of booking rides online using a mobile app or a web portal and a toll free number. Stay tuned for more information once the program launches.

FTA HOPE Grant for an integrated Fare Management System

FTA HOPE Grant for an integrated Fare Management System

The South-Central Community Action Agency (SCCAA) near Jackson, MS, will receive funding to test the feasibility of an integrated electronic fare payment system for riders of eight partner agencies in rural Mississippi. The program will utilize QRyde software, in order to provide universal payment card for unbanked riders to pay fares via cash, mobile device or web, including subsidies, to travel anywhere in the partner areas covering 9,000 square miles. This funding will be provided by the FTA’s Helping Obtain Prosperity for Everyone (HOPE) program. 

SCCAA is one of 25 programs in 17 states receiving a share of the $8.5 million in HOPE Program funds allocated to improve transit services or facilities in areas of persistent poverty through planning, engineering, technical studies, or financial plans. It’s intent is to help reduce fatality rates on rural transportation infrastructure and to increase access to jobs and healthcare through enhanced transit options and improved facilities.

Established in 2001, The South Central Community Action Agency, Inc. (SCCAA), a 501 (c) 3 tax exempt community service corporation. Founding community leaders were concerned about the rapid closing of major manufacturing companies which resulted in the loss of over 4,000 jobs. The early organizers of SCCAA were passionate about helping families who were losing their ability to be economically self-sufficient.

Read SCCAA’s press release here.

HBSS is included in 2020 Inc 5000

HBSS is included in 2020 Inc 5000

We’ve been chosen this year for Inc Magazine’s 5,000 Fastest-Growing Private Companies in America. The Inc. 5000 ranks companies by overall revenue growth over a three-year period and honoree companies are individually profiled on Inc.com. 

In the past 3 years, HBSS Connect Corp has seen a growth rate of 69% earning us our no. 4,584 spot on this prestigious list! While many of the honorees are repeats, year to year, this year we are one of 633 new recipients and we could not be more proud and honored.

“The companies on this year’s Inc. 5000 come from nearly every realm of business,” says Inc. editor-in-chief Scott Omelianuk. “From health and software to media and hospitality, the 2020 list proves that no matter the sector, incredible growth is based on the foundations of tenacity and opportunism.”

QRyde Featured in Article on CDC.gov

QRyde Featured in Article on CDC.gov

The fact that transportation is a well-known barrier to providing proper healthcare, especially in rural communities, is no new piece of information. At QRyde, we work day in and day out with rural clients to help them increase their transportation services by use of technology.

KVCAP – Kennebec Valley Community Action Program, of Somerset, and Kennebec Counties in the state of Maine is a prefect example of those barriers as they (along with sister organization PENQUIS, of Penobscot, Piscataquis and Knox, counties) cover around 60% of rural Maine. The bulk of the driving for KVCAP is done by a 93-person volunteer driver pool. How do they organize, schedule, and safely complete over 1,400 rides per day, to people with medical and social service appointments throughout the vast state? They use QRyde – and since they began using our software in February of 2019, their operational costs decrease by 15% in just one year!

Click here to read the full article about KVCAP and their success converting from paper and pencil to QRyde for Communities Software and accompanying apps.

PHT Receives FTA Accelerating Innovative Mobility Grant to Pilot Artificial Intelligence-Based Dispatch System in Rural SD

PHT Receives FTA Accelerating Innovative Mobility Grant to Pilot Artificial Intelligence-Based Dispatch System in Rural SD

Prairie Hills Transit (PHT), a CTAA member serving 15 rural communities in western South Dakota, has received the Accelerating Innovative Mobility grant from the FTA to automate its paratransit dispatch system using Artificial Intelligence (AI) technology. The system will collect real-time field data to replace most radio communication, allowing PHT to manage more rides with the same number of dispatchers and decrease costs.

PHT is currently implementing services to enhance the experience for its riders to allow bookings via apps and web portals. PHT is also deploying electronic fare cards for its riders to allow contactless payment on its vehicles with a complete backend accounting system. The new technology to automate dispatch using an AI approach will allow PHT to provide a superlative consumer experience similar to ride hailing companies. The technology will provide customers with real-time ride notifications via text or voice based on real-time changes from the field. The technology platform will rebuild routes dynamically based on passenger pickup and arrivals, available driver slack, real time GPS information and make data driven decisions to notify existing customers of route changes in near real-time. The technology will offer on-demand rides using available seats on its routes to all riders in the community, a customer experience similar to that offered by ride hailing companies.

“We are very excited to offer this new technology to our customers”, said Barb Cline, PHT Executive Director and CTAA Board Member. “Now more than ever it’s extremely important to enable our riders, parents and family members, as well as our managed healthcare contracts, to have immediate access to technology.”

PHT has partnered with QRyde, a transportation technology company, to develop and implement this technology. PHT believes the technology will allow the system to expand its services in the region. The AI-based dispatch system using QRyde technology can be extended to other transit agencies across the region in South Dakota and beyond to enhance customer experience for riders of public transit.