43rd Annual MPTA Conference

43rd Annual MPTA Conference

43rd Annual MPTA Conference

During the week of November 12-15 2019, Mississippi Public Transit Association held their 43rd Annual Conference at Sam’s Town Hotel & Casino in Robinsonville, MS.  This year’s theme was “Transportation and Workforce: Connecting the Dots” and focused on the challenges that transportation and human services agencies face with the changing workforce and as the adding of new technology increases, in order to enhance the rider experience using community transportation.

QRyde/HBSS team spoke with many providers in the area to see how the system has been working for them and also with new clients that are interested in using QRyde. Our Founder and CEO, Himanshu Bhatnagr, also had the opportunity to speak to the group at our Vendor-Sponsored Statewide IT Update/Coordination Breakfast on Thursday morning.

Later on in the day on Thursday, during the Annual Banquet, Himanshu, Vikash, and John Johnson (MPTA President) pulled the names of the winner of our drawing for a 32 inch TV – Natchez Transit.  Next year, the 44th Annual MPTA Conference will be held in Vicksburg, MS – we’re looking forward to seeing everyone next year.

Macon County Transit (MCT) Implements QRyde Single Electronic Payment System

Macon County Transit (MCT) Implements QRyde Single Electronic Payment System

Macon County Transit (MCT) Implements QRyde Single Electronic Payment System

Franklin, NC: Macon County Transit (MCT) has implemented a single electronic payment system using QRyde technology for demand response riders using MCT. The new payment system was implemented on Jul 1, 2019. Transit riders do not need to carry cash to pay for rides on the vehicle anymore. Riders can purchase and recharge a QR-code based electronic card from MCT’s office or when boarding one of the vehicles. Ride payment can be done electronically by validating the card on driver’s android tablets. Riders can utilize the card for payment for rides within the county and out-of-county. The system address the needs of its unbanked and under-banked riders who may not have a bank account but can utilize an electronic payment card for their rides. Roughly half of Macon’s fare collection for transit riders has switched over to the electronic system since its inception in July.

“We are very excited to offer this new technology to our customers”, said Kim Angel, Transit Director. “This gives our riders an opportunity to utilize our service without worrying about having exact change when they board the vehicle. They also have the ability to place as much or as little cash on the card as they choose and can “re-load” cash on the card anytime they choose.”

This new system allows MCT to more accurately track fare payments, especially when a customer is eligible for services under different funding sources. The new technology reduces risk and liability for the Transit Operator. They no longer carry paper “passes” that had cash value. With the new system, the cards they carry have no value until a customer purchases one and “loads” cash.

The electronic payment card using QRyde technology can be extended to other transit agencies across the region in North Carolina and beyond to provide a seamless payment experience to riders of transit. Transit agencies in the region can easily adopt QRyde’s SaaS platform and provide an electronic payment method to its constituents without investing in expensive commercial fare collection systems. To access these services an agency would need.

  • Web access to manage riders and electronic cards on the QRyde platform
  • A printer to print cards for riders
  • QRyde driver apps to validate cards, issue new cards or recharge existing cards

 

QRyde provides technology for a complete back-office accounting system and reduces the overall cost of transportation.

QRyde CEO Meets with MDOT Providers

QRyde CEO Meets with MDOT Providers

QRyde CEO Meets with MDOT Providers

On September 17, 2019, QRyde/HBSS held meetings at Jackson Medical Mall Foundation. Our Founder and CEO, Himanshu Bhatnagar started the meeting promptly at 2:00pm welcoming Atesa Mckinney (Jackson Medical Mall Foundation), Lori Greer (Jackson Medical Mall Foundation), Shirley Wilson (Mississippi Department of Transportation), Sheletta Buckley (South Central Community Action Agency), Nicholas Ross (South Central Community Action), Mary Griffin (Bolivar County Council on Aging), Chelsea Crittle (Central Mississippi Planning Development District), and Sharon Dallas (City of Jackson).

Himanshu updated the agencies on new updates to the QRyde system. This meeting’s primary focus was on the electronic signature function and reporting requirements for MDOT and CMPDD. Next, the providers reviewed a demo that was presented by Vikash, one of our application engineers. This gave us an opportunity to hear from the providers directly, as to what is working for them in QRyde. A Q&A session followed the demo, including some great questions asked about our multiple trip function, by Nicholas Ross (SCCAA).

We will continue to provide ongoing demos to the providers in MS showcasing upcoming updates throughout the month of October 2019.

2019 Dakota Transit Association Fall Conference and Roadeo

2019 Dakota Transit Association Fall Conference and Roadeo

2019 Dakota Transit Association Fall Conference and Roadeo

Jim, our business development manager, enjoyed a wonderful time at the Dakota Transit Association Fall Conference & Roadeo held this year at the Ramada by Wyndham Grand Dakota Hotel Dickinson. The first person he was greeted by was our client, Barb Cline of Prairie Hill Transit ED, who we’ve been working with to implement para-transit scheduling and a new fare card system across the whole western part of South Dakota (including a newer project – our smart phone app!)

He went on to meet with and converse with several area transit agencies from both North and South Dakota and spoke with them about the need for scheduling software and digital credit card payments capabilities across both states. The challenge we’ve found in the Dakotas are the large areas that the agencies have to cover. Some agencies in South Dakota have even started to combine in order to consolidate costs, making those service areas even larger!

Additionally, Jim was able to enjoy presentations from the Dickinson PD K9 Unit for both their bit dog and drug unit, as well as a small presentation from “Teddy Roosevelt” portrayed by Joe Wiegand explaining the new Theodore Roosevelt Presidential Library that will be opening at Dickinson State University.

All in all a great trip – many thanks for the hospitality from the folks in Dickinson – we look forward to next year’s conference.