We’d like to give a big QRyde welcome to our newest transportation partner, Medica of Minnesota. Their previous system made it difficult to set limits constraints when setting up transportation for members. Manual processes being subject to potential human error made it difficult to process the vast number of requests for transportation – with QRyde software, they are now able to rely on artificial intelligence to streamline rules and policies allowing them to process more approved claims in order to scale their business and provide the services their members need.
Medica’s dashboard includes a combination of our out of the box products like authorized trip booking, ranked vendor selection, and automated distribution via our vendor portal. Along with QRyde reports, IVR, and our member/consumer portal. In addition, we customized an FTP system for their more urban Minneapolis providers in order to provide on-time trip data, as well as adapting our transportation system in order to accommodate scheduling interpreters for non-English speakers at their medical appointments.
In their first full month of operation, they’ve processed over 19K trips. For more information about Medica, please visit their website.