Mobile Service Delivery Optimization

August 7, 2023

🔎 Are you facing challenges in managing your transit operations efficiently? Want to unlock the power of technology to streamline your processes and improve customer satisfaction? Look no further! QRyde transit experts are here to guide you through a personalized Demo tailored to your unique needs.

📋 What to expect during the Live Demo:

1) Effortless Navigation: Witness firsthand how our intuitive transit system simplifies the way you navigate complex operations. Our expert will showcase the user-friendly interface, making it a breeze to manage routes, schedules, and more.

2) Real-time Tracking: Discover the power of tracking! See how effortlessly you can monitor your fleet and track the precise location and status of each driver and ride. Our expert will showcase the comprehensive tracking features that empower you to make informed decisions and optimize your operations.

3) Learn how to create custom modules: Learn how to customize modules to fit your needs.

4) Swift Account Creation: Experience the seamless onboarding process. Our expert will showcase how quickly an account can be created within our mobile app, ensuring a hassle-free setup for both you and your team.

5) Q&A Session: Have any questions or concerns? Our expert will be available throughout the Demo session to answer any queries that will help you embark on your transit management journey with confidence.

📸 A QRyde Live Demo, is filled with technical insights and advancements in transit management. Let’s revolutionize the way you manage your transit operations, optimize efficiency, and elevate the customer experience!

Click here to schedule a demo!

July 27, 2023

🔍 What is QRyde Cloud?

QRyde Cloud is a cutting-edge, cloud-based platform revolutionizing transportation management. It offers a multi-modal travel interface and a Transportation as a Service (TaaS) platform, enabling the implementation of Mobility-as-a-Service (MaaS).

💡 What is MaaS?

Mobility-as-a-Service (MaaS) is a concept that integrates various transportation modes into a seamless user experience. With QRyde Cloud, users can conveniently plan and book trips involving multiple transportation options, such as public transit, on-demand, NEMT, ridesharing, etc.

✅ What are the benefits of MaaS with QRyde Cloud?

1. Convenience: Users can plan and book trips from one central location, eliminating the need for multiple apps or platforms.

2. Cost-effectiveness: Access to a wide range of transportation options helps users save money by making informed choices.

3. Sustainability: QRyde Cloud encourages the use of eco-friendly modes like public transit and active transportation, reducing greenhouse gas emissions.

🌐 How does QRyde Cloud work?

QRyde Cloud utilizes a multi-modal travel interface powered by real-time APIs, providing information on schedules, fares, and availability. Its scalable TaaS platform ensures a seamless experience, accommodating the needs of large cities and regions.

💼 How can QRyde Cloud benefit cities and regions?

QRyde Cloud offers flexibility and scalability, making it customizable for any location. Cities and regions can enhance their transportation systems by implementing MaaS with QRyde Cloud, resulting in improved convenience, cost-effectiveness, and sustainability.

Click here to schedule a demo!

July 15, 2023

The transportation industry is undergoing a revolutionary transformation through automated scheduling decisions driven by artificial intelligence (AI). With the power of AI, transit providers can optimize resource allocation, dispatch drivers efficiently, and minimize travel time and costs. #QRyde, a cutting-edge transportation software, plays a pivotal role in this evolution.
QRyde’s groundbreaking AI agents like Dispatch360™ and AskSAM™ leverage real-time data and algorithms to make intelligent resource allocation decisions. When a rider cancels, QRyde swiftly adjusts the schedule, filling the gap with remarkable responsiveness. The software also offers web-based tools to manage on-time performance, no-shows, cancellations, and late trips. It continuously optimizes schedules based on real-time operating factors, enhancing productivity and customer satisfaction.

This AI-powered paradigm shift unleashes a symphony of efficiency and technical sophistication. By seamlessly integrating AI-driven resource allocation and real-time data, transportation stakeholders unlock creativity and elevate the industry to new heights.

Make transportation simple! #Search #Book #Ryde with www.qryde.com

July 7, 2023

QRyde, a scheduling software, offers numerous benefits for the government’s ROUTES initiative. Firstly, it streamlines transportation planning and coordination by providing a centralized platform for stakeholders to collaborate, ensuring timely and cost-effective project completion.

Secondly, QRyde enhances the safety of rural transportation networks by providing real-time traffic information and alerts. This empowers drivers to make informed decisions and avoid potentially dangerous situations, thereby improving overall road safety.

Thirdly, QRyde contributes to the economic competitiveness of rural communities by facilitating easy access to workers and markets. This attracts businesses, stimulates economic growth, and creates employment opportunities in rural areas.

Examples of QRyde’s advantages for the ROUTES initiative include:

Coordinating transportation services: QRyde efficiently schedules and manages bus routes, taxi services, and ride-sharing options, ensuring reliable and affordable transportation for rural residents.

Enhancing traffic safety: QRyde promptly alerts drivers about road closures, construction zones, and other hazards, effectively preventing accidents and injuries.

Promoting economic development: QRyde assists businesses in finding suitable workers and customers, fostering the growth of new businesses and job opportunities in rural areas.

June 14, 2023

Elevate your NEMT business with QRyde’s groundbreaking software, a cutting-edge solution designed to revolutionize operations and drive maximum revenue.

QRyde’s cutting-edge #GSE (Global Scheduling Engine) optimizes trip routing, eliminating inefficiencies and driving profitability.
Simplify claim submissions with their quick billing system, ensuring faster payments and improved cash flow.

Lower fuel and maintenance costs with intelligent scheduling algorithms that optimize daily routes, reducing expenses and boosting profitability.
Achieve on-time performance by sending confirmation notifications to passengers in advance, minimizing no-shows and enhancing customer satisfaction.

Empower your NEMT enterprise with QRyde’s technologically advanced software, propelling your business toward unprecedented success and operational excellence.

May 27, 2023

As businesses strive to stay ahead of the competition, streamlining communication between customers and dispatchers can make a big difference in the customer experience. Luckily, there are several ways to unlock new possibilities in all of these areas.

One way to increase access to your service is by offering access to that service online. For example, your agency could utilize an online booking system that allows customers to schedule rides from mobile phones or desk top computers. QRyde transit software not only makes it easier for customers to book rides, but it also frees up phone lines and reduces the workload on reservation agents, dispatchers and schedulers.

Automating the booking and cancellation process is another way to streamline communication and reduce the workload on dispatchers. This could be easily done through the QRyde online booking system/ mobile app. The mobile app sends notifications to dispatchers when customers book or cancel a ride, allowing them to manage their fleet more efficiently.

Finally, businesses should always be looking for new ways to provide service. This could mean expanding their offerings to include new services or products, or it could mean improving the quality of their existing services. This can be accomplished by creating a guaranteed ride home program by pushing trips to subcontracted providers, Uber and Lyft in real-time through the QRyde mobile app.

By unlocking new possibilities in these areas, QRyde helps transit businesses to stay ahead of the competition and provide better service to their customers.

May 20, 2023

With QRyde, you can improve your transportation services in a number of ways.

1. Help more people: QRyde makes it easy for clients to enroll and determine eligibility, increasing access to transportation for those who need it.

2. Increase trip bookings: Our easy-to-use platform streamlines the booking process, making it simple for clients to book their rides and for drivers to accept and complete them.

3. Improve communication and reduce complaints: QRyde makes it easy for clients to stay in touch with their drivers, reducing the likelihood of miscommunication and complaints.

4. Improve ride education: Our platform includes resources to educate riders on how to use the website and mobile app, as well as video training resources to help them feel confident and prepared.

5. Optimize operations: QRyde helps you optimize your transportation operations by improving customer satisfaction, on-time performance, driver productivity, and driver supervision.

Choose QRyde for a reliable, efficient, and user-friendly transportation solution.

May 12, 2023

QRyde, a transportation software company, has become a leading provider of transportation services in the digital age. With its innovative platform, QRyde has been able to offer seamless and reliable transportation solutions to customers across the globe.

The company has achieved remarkable success, serving 177,770 trips per day in 9,977 cities around the world. QRyde operates a fleet of 9,013 vehicles, with an average of 20 trips per vehicle per day. That translates to an impressive 64,885,993 trips per year.

May 4, 2023

Perhaps you have heard us mention that QRyde is a software company owned and financed by a family, and wondered why that is significant. Here are the advantages of being a self-financed software company:

1. No obligation to pay debts to investors, such as private equity who want 40% annual profit or venture capital groups requiring a 5X return on investment.

2. Less pressure on meeting quarterly targets, and greater focus on satisfying customers and delivering results.

3. Growth is “organic,” earned by forging strong partnerships and working hard to win new business.

4. Established companies like QRyde have substantial reserves due to annual maintenance, creating stability for their customers.

In contrast, there are some drawbacks to being funded by private equity or venture capital:

1. Venture capital firms typically invest in startups, which are expensive to operate.

2. VC firms expect a 5x return on their investment, so if a company raises $50 million from VCs, those VCs will expect a return of $250 million.

3. Some transit companies have received almost $1 billion in VC backing, yet a $5 billion valuation for a transit software company is unrealistic.

4. According to Joy Broto at Startups.com, only 0.04% of companies founded each year achieve $100 million in annual sales.

5. Private equity firms expect a 40% annual profit.

6. Companies funded by PE firms may focus heavily on growth, cutting costs, and raising customer product costs to achieve that 40% profit.

April 25, 2023

Managing a profitable NEMT business on your own can be overwhelming due to various tasks such as dealing with brokers, trip scheduling, claims submissions, vehicle upkeep, and driver management. The best way to streamline business operations and increase profitability is to implement the appropriate software system. QRyde’s NEMT software is designed to automate fleet management efficiently, and it offers the following benefits:

1. Efficient Trip Routing – QRyde utilizes a cutting-edge Global Scheduling Engine that optimizes trip routing, resulting in more productive and profitable routes.

2. Quicker Billing – With QRyde, submitting claims data to funding agencies is a breeze, resulting in faster payments for your company.

3. Lower Fuel and Maintenance Costs – By creating efficient daily schedules, QRyde’s software reduces fuel consumption and vehicle maintenance requirements.

4. Punctual Performance – QRyde’s NEMT software facilitates sending confirmation notifications to passengers the day before their scheduled trip, minimizing instances of no-shows and saving time and money for your drivers.

April 17, 2023

Route management optimization will enable your agency to maximize overall trip deliveries, improve efficiency, and at the same time, you can reduce mileage costs. QRyde brings you the most advanced software for strategic planning and management of routes by analyzing tracking history data and real-time information.

Learn more about QRyde’s Dispatch360, a powerful route management tool that can help you optimize your transportation operations. Here are some steps you can take to optimize your route management with Dispatch360:

1. Plan Efficient Routes

2. Monitor Driver Performance

3. Optimize Dispatching, with automated, semi-automated and manual options

4. Analyze Data

5. Communicate with Drivers through the Dispatch 360 messaging console

Optimizing route management with QRyde’s Dispatch360 requires a combination of technology, data analysis, and effective communication with your drivers. By taking advantage of the system’s features and regularly reviewing your data, you can improve your transportation operations and provide better service to your customers.

April 12, 2023

If you want to streamline your transit reporting and simplify the billing process, #QRyde Cloud’s reporting can help. With QRyde Reporting, you can maintain the accuracy of your data and access reports remotely, including customizable reports that comply with state and federal regulations. Creating ad-hoc reports is easy with QRyde, and the platform’s integration with every aspect of your transit system ensures that you can track everything from administration to billing.

With over 250 standard reports, you’ll have access to all the KPI data you need to effectively manage your system. Plus, QRyde’s cloud-based platform means you can access the information you need from anywhere, at any time. If you don’t see a report that suits your needs, you can easily create one using QRyde’s intuitive, easy, 5-step report creation tool.

QRyde reports provide you with a comprehensive understanding of your transit operation. QRyde’s Real-Time Dashboard reporting dashboard will let management see the daily KPIs to make real-time operating decisions designed to improve the customer journey.

April 6, 2023

Fleet utilization is essential for transit agencies to optimize fleet usage, control costs, and find out the number of vehicles needed for trips. The QRyde Global Scheduling Engine (GSE) algorithm helps deliver the best schedule based on agency parameters. #QRyde schedules trips automatically, individually or in batches, and provides dispatchers with tools to manage various issues like OTP, no-shows, and cancellations. QRyde also sends updates to mobile devices and allows managers to monitor driver performance in real-time.

QRyde’s #GSE is an automated scheduling system that optimizes same-day and advance trip orders and continuously improves schedules based on real-time factors. It complements Dispatch 360 and automatically sends updates to MDTs, possibly allowing your agency to function without a scheduling position or providing reorganization potential for your agency office staff.

What is Dispatch360?

QRyde Dispatch360 is a sophisticated web-based Graphical User Interface (GUI) route management module for dispatchers to effectively manage the routes and determine the location of any vehicle in service. IVR is integrated at both the driver and dispatch levels, simplifying communication to improve the customer experience, and limiting interaction between riders and drivers. Riders can be notified of any delays and be given an opportunity to cancel or reschedule a trip which can then be automatically re-optimized by Dispatch 360.

Instantaneous route calculations based on GPS for easy use by dispatchers
Intelligent Route Monitoring Agents delivering productive routes for drivers with capabilities for automated, semi-automated or manual scheduling based on driver skill level, service parameters or other operational conditions such as weather
Scheduling Assistant Module (AskSAM) to aid dispatchers/schedulers with optimal trip placement within route segments
Automatic trip assignments for new/late trips combined with multiple notifications avenues of web, IVR, App, SMS to keeps consumers apprised of the trip status
Track vehicles every second on the route for comprehensive tracking and playback

To optimize the utilization of your fleet, upgrade to QRyde which offers a range of advanced features.

April 1, 2023

With QRyde’s subscription trip function, scheduling and dispatching trips for regular riders is no longer a hassle. This automated feature streamlines the process with just a few simple steps. By setting up subscription-based recurring trips, customers can schedule trips well in advance. Subscriptions are then added to the QRyde Global Scheduling Engine (GSE) 14 days prior to the trip date. Agents can select the day(s) of the week, start/end date range, and any exception days such as holidays at the time of subscription. The agency policies for subscription rules, eligible customer types, pricing, and other restrictions will be applied at the time of eligibility but can be modified anytime. QRyde allows you to choose how often a trip should repeat (such as MFW) and sends automatic reminders to both staff and riders, regardless of how far ahead the bookings are scheduled. QRyde also accommodates unusual scheduling patterns (such as T every other week and F every third Friday).

By using QRyde, you can turn one-off customers into regulars and make ADA riders happy campers with subscription trip functionality. Upgrade your trip calendar with QRyde and streamline your scheduling and dispatching process.

April 1, 2023

Reduce no-shows with automated email or text reminders for your recurring bookings. Automated reminders ensure your riders are notified of their upcoming trips. You can make the most of your transit service hours by pinging customers ahead of their trip and preventing last-minute cancellations. Get more done by spending less time verifying riders’ travel on the day of service. The #QRyde system has the capability to perform fully automated scheduling, either in batch mode or for individual trips. The system provides dispatchers with web-based tools to proactively manage OTP, no-shows, cancellations, subscriptions, and late trips. The system also automatically sends updates of the dispatched trips to the MDTs. The web-based tools allow managers/supervisors to monitor driver performance in real-time. All of these features provide better control over agency no-shows!

Let QRyde™ handle the operation while you spend more time providing comfortable and memorable rides.

March 28, 2023

Being able to automate scheduling decisions can revolutionize the transportation industry. By utilizing artificial intelligence to quickly determine the best use of resources, transit providers can dispatch drivers in a way that maximizes customer satisfaction while also minimizing travel time and expenses. This means that when a rider cancels, instead of having unused time in the schedule, transportation software such as #QRyde can immediately adjust and fill the gap using real-time data and algorithms.

#QRyde offers Dispatch360™ and AskSAM™, both artificial intelligent (AI) agents, that use real-time data and algorithms to make optimal resource allocation decisions for transportation businesses. The system automatically fills gaps in the schedule when customers cancel and resolve any issues that arise. The system can perform fully automated/ semi-automated scheduling and provides web-based tools to manage on-time performance, no-shows, cancellations, and late trips. The system optimizes same-day and advance trip orders and continuously improves schedules based on real-time operating factors. This results in improved productivity and increased customer satisfaction.

March 21, 2023

Are you dissatisfied with your current reservation scheduling and dispatch software provider and feel like you need a new and reliable solution? Check out QRyde, which offers solutions for various transportation needs.

#Search our QRyde, solutions for Paratransit, on-demand, microtransit, first mile/ last mile, and scheduling to Uber/Lyft/taxis to provide a guaranteed ride for all customers.

#Book up to 30,000 trips per day using the most economical, cost-based solution using QRyde’s Global Scheduling Engine #GSE, for fully continuous, autonomous and semi-autonomous trip booking.

#Ryde with confidence on the day of service and receive mobile app push notifications, texts, IVR call outs, or check your trip in real-time with web-based updates.

Check out family-owned and financed QRyde as an alternative to your VC, PE-backed financial firm solutions, which can feel impersonal and uninvolved.

Make transportation simple with www.qryde.com

March 17, 2023

The QRyde Reports module allows users to create reports on individual trips on a daily, weekly, monthly, quarterly, and annual basis, as well as on selected days’ performance. The module provides several types of reports, including trip schedule reports, trip manifest system performance reports, and vehicle utilization reports. QRyde also has standard reports that can be customized to meet the needs of different agencies, as well as an ad-hoc reporting module that allows users to create their own reports based on any data element contained in the database. All QRyde reports can be exported into file formats viewable on a web browser or viewed and edited with standard office software.

Get your data on:

Trip details like pickup and drop-off locations, trip status, and travel time
Booking and payment methods
Rider profiles and eligibility
Vehicle allocation and utilization
Driver information like slack time and revenue time
Fueling and maintenance information
State-level and NTD reports

Make transportation simple! Search…Book…Ryde with www.qryde.com

For more info contact us.

info@QRyde.com OR 978-379-0010

March 14, 2023

Cloud-based transportation management systems (TMS) are widely used in scheduling transit, and #QRyde by HBSS is a top organization that has been providing transportation solutions for over 25 years. #QRyde offers AI and big data mining capabilities, which allow for improved route planning, scheduling, dispatching, and predictive AI through machine learning. With QRyde solutions, you can achieve a quick return on investment (ROI) by minimizing upfront costs and increasing transportation efficiency.

QRyde Cloud™ offers valuable information and analysis that can be applied to various transportation modes such as ADA, NEMT, On Demand, and microtransit. The platform has strong reporting capabilities, which increase financial and operational efficiency for your agency by providing visibility into daily transportation operations, real-time transportation tracking, and customizable route optimization based on service requirements. #QRyde also allows your agency to mix and match service parameters with ADA parameters, enabling shared ride scheduling and operational data gathering from the AI.

Make transportation simple!

March 7, 2023

For a while now, start-ups supported by venture capital have been providing introductory videos on mixed-ridership services without actually having any experience in delivering these services. On the other hand, #QRyde has been offering coordinated transportation for more than two decades. #QRyde Cloud is an application and web-based approach that records and manages transit data to provide efficient transit operations. It is the only integrated platform in the transportation industry that can provide on-demand/paratransit/ADA, fixed route, microtransit, NEMT, rideshare, carpool, regional coordination, and community-based transportation capabilities all in one place, each with potentially unique operational parameters. By collaborating with QRyde, you can achieve seamless Qo-mingling and coordination.

Partner with #QRyde to achieve effortless and authentic transit coordination!
Make transportation simple! #Search #Book #Ryde with www.qryde.com

March 3, 2023

Rural communities face challenges in offering safe, affordable, and reliable methods of transportation. These challenges can make it difficult for people in rural areas to have access to essential services such as medical appointments and shopping.

QRyde aims to help rural communities meet their riders’ needs for transportation. The QRyde solution offers ways that improve client enrollment and eligibility process, increase number of opportunities for people to ride, improve communication, increase customer satisfaction, give riders access to manage trips through website and mobile apps. Qryde will also, increase on-time performance, driver productivity, and optimize vehicle usage. QRyde offers same-day schedule optimization to accommodate more riders. By having these rural agencies use QRyde, it will simplify the process, reduce the number of time-consuming tasks and lessen the number customer service calls.

Using QRyde can lead to happier clients, shorter ride times, and more choices, for riders and agency staff.

February 28, 2023

With #QRyde by HBSS, transit agencies can manage their operations and business efficiently, reliably, and cost-effectively. Analytics and data are used to reduce expenses such as driver overtime, fuel, and inefficient routes.

Reduce manual tasks like report tabulation, trip booking, and vehicle trip assignment with QRyde automation
Decrease fuel consumption and the average cost per trip
Track the right KPIs for on-time performance, number of complaints, trips per hour, or revenue miles vs non-revenue miles
Collect the data you need for state and federal governments, and get accurate information for regulatory reporting without having to rely on manual entry
Extract available capacity within existing routes to offer lower-cost trips
Build agencies that allow for smaller contracts that can add up
Ensure scheduling is done on time
Anticipate problems with end-to-end accountability of all trips, drivers, and members to receive timely payment

February 24, 2023

QRyde by HBSS offers a driver app to collect data in real-time to help Medical Transportation Brokers ensure that their trip bookings run smoothly and all trip requests are entered accurately. The app also helps to monitor daily data collected from providers, ensure compliance with billing requirements, complete billing operations to ensure timely payments from funding sources, and improve efficiency through GPS verification of trip accuracy of location and time. This results in smoother operations, decreased average cost per trip, and reduced billing concerns to medical plans or state Medicaid.

February 17, 2023

Income inequality and wealth gaps are at excessive levels, with the richest 0.1% holding the same amount of wealth as the bottom 90%. (Source:-National Bureau of Economic Research). Transport agencies are now focusing on ensuring that underserved populations have access to safe, accessible, affordable, and environmentally sustainable transportation options. While about 80% of the 50 largest U.S. cities mention “equity” in their long-range transportation plans, they still lack the tools, technology, and insights they need.

With QRyde Communities™, organizations such as healthcare providers, social services, educational institutions, employers, and even nutrition or meal programs can create community-based subsidized programs to book rides. QRyde by HBSS has provided traditionally underserved and rural areas with the same technology benefits as those in larger metropolitan areas.

February 14, 2023

Using #QRyde, help your riders with disabilities who need reliable transportation and can’t use the fixed-route bus or rail service. Our software can improve your rider experience, lower your expenditure, and no more guessing your riders’ wait times.

Get started with QRyde to…

Optimize schedules and routes

Optimally schedule rides for advanced booking
Trip management
Ride tracking
Engage with your riders
Reduce the number of no-shows
Keep track of available capacity in the vehicles in real-time

Improve cost containment

Increase the number of passengers per mile
Reduce driver idle time and overtime

February 12, 2023

When you provide NEMT or paratransit services, on-time performance (OTP) becomes very significant, which is also an essential part of providing ADA transportation. The performance of your fleet and drivers is also a factor that can affect your on-time performance. Thus, you need to plan accordingly and focus more on efficiency as your agency grows.

With QRyde’s automated vehicle location (AVL) system, you can always see where your vehicles are in real time. AVL can track a vehicle’s location and speed. You can even see all your fleet on a standalone map display for simplified tracking.

Automated scheduling of all delivery rides for an assigned route and vehicle.
Monitor the fleet of running vehicles utilizing real-time GPS tracking.
This insight means that if you need to adjust routes or schedules, you can do so in near-real time to improve your efficiency and service.

February 9, 2023

There are multiple aspects of providing high-quality, value-based care to everyone. One of the major aspects is efficient transportation. As a facility transitions into value-based care, one must understand how technologies can improve the existing transportation system. When all your transit operations are streamlined, you can devote more time to giving members the best possible experience.

QRyde is an expert in providing software solutions for NEMT brokers and transportation providers. With QRyde, you can integrate NEMT technology into your current systems to enhance the user experience and workflow while reducing transportation costs.
Explore QRyde to enhance user experience-

Easy-to-use NEMT booking workflow
Low-cost trip assignments
Automated scheduling and dispatching
AVL-Connects dispatchers to drivers so vehicles can be tracked.
Vendor Payment System
Reporting Dashboard

February 6, 2023

How do you plan your transit routes?

Still relying on manual processes? You’re falling behind.

You can reap huge financial and service benefits from installing advanced route planning software. Doesn’t matter even if you operate a small fleet of delivery vehicles or perform recurring trips and deliveries.

QRyde’s Advanced Route Planner utilizes advanced algorithms with a simple user interface, allowing optimization and customization of routes for faster deliveries. With this feature, you can save transit time by avoiding heavy traffic conditions.

February 1, 2023

Technology allows transit agencies to automate paratransit operations, communication and eligibility, as well as offer on-demand transit service, which will drive efficiency and a superior experience for your riding passengers. On-demand scheduled paratransit uses real-time routing, tracking and communication ultimately giving riders freedom and a better quality of life.

Did you know? QRyde serves Paratransit with AI-based software which automates operations and maximizes ride sharing. On-Demand service and paratransit operations can be blended and have different operating and scheduling parameters and still use the same QRyde platform thus increasing your shared ride capabilities. Check out the case study from Delaware County Transportation in Delaware County, Ohio to see comingled services greatly increasing ridership, saving valuable transit resources and increasing rides per hour.

January 29, 2023

QRyde by HBSS is an expert that allows transit agencies to offer ADA-compliant paratransit using real-time technology, thus allowing people with disabilities more and more trip booking freedom and your agency the ability to offer an equity-based transportation solution.

QRyde’s special capabilities for ADA/ Paratransit:

Book up to 30,000 trips per day
AI Optimized Routes using customer additions, cancellations, no-shows, real-time traffic and driver performance
Mobile App booking trips to your service vehicles, 3rd party providers Uber, Lyft and taxis all Integrated to real-time Dispatch360™️
View performance and quality of service data for every ride and make adjustments in continuous scheduling mode, semi-automated mode or completely manually, all with the click of a button controlled by your agency.
Global Scheduling Engine ™️ (GSE) optimally schedule rides for advanced booking.

January 22, 2023

Before launching microtransit services, many agencies conduct low-risk pilot programs in order to test their viability. However, you must first determine exactly where your service can operate well.

Identify the zone area
Consider the number of vehicles for the pilot while keeping in mind that TNCs have created a “we want a trip right now” environment
Overlay current trip boardings using a heat map to show boardings and alightings
Plan out the service stops
Determine the hours of service
Automate your system with the help of a software partner
Run simulations using different operating scenarios
Consider a software partner that will allow you to provide a guaranteed ride if a trip is unavailable on your fleet of vehicles by overflowing to 3rd party providers

Consider your new partner’s financial stability and ask questions on how the company is financed. A venture capital (VC) backed firm who has raised $50 million in VC backing must generate $250 Million (a 5X return) in revenue to pay back their financial backers (just .0004 of companies actually reach a size above $100M in revenue). One firm in the transit space boasts $900 Million in VC backing. We recommend extreme caution in working with any firm that must deliver $4.5 Billion to VC backers expecting a 5X return on their investment.

A Private Equity (PE) backed firm requires companies they finance produce 40% in profit. Is a company who is pulling 40% profitability out of your business partner going to keep your annual maintenance stable over time? Will the PE firm cut key staff members in order to maintain or portray a false sense of financial stability? Will the PE firm sell your business partner within a few years, thus adding to potential instability. All good questions to consider.

Last but not least, keep in mind the ADA guidelines. For more details, Connect with our transit expert at https://lnkd.in/dBxvhhk8

January 15, 2023

An automated dispatch system automatically coordinates the movement of goods, people, and services for transportation providers. Using machine learning to crunch large datasets, the QRyde Dispatch 360 software makes optimized vehicle and driver deployment decisions. QRyde automated dispatch systems also give you full control over your fleet by analyzing real-time data to reroute vehicles around weather, traffic delays and driver issues, such as lateness.

The QRyde Dispatch 360 Auto Dispatch Service Platform addresses:

Eliminating manual dependencies
Greatly reduce prolonged trip delivery times
Track and improve poor driver productivity through real-time and monthly reporting KPIs
Increase visibility on all on-the-road operations
Greatly reduce inefficient route planning and scheduling
Improve the customer experience with push notifications, automated messaging and IVR call-outs

Did you know? QRyde’s Dispatch 360™ software enables provider staff to turn on (or off) an auto-dispatch capability that looks for real-time late trips for automatic reassignment to other vehicles already running on-time. QRyde uses historical tracking data to recalibrate velocities by the time of day which is used by the calculation engine to determine if routes are on time or late.

Make transportation simple!

January 10, 2023

Before launching microtransit services, many agencies conduct low-risk pilot programs in order to test their viability. However, you must first determine exactly where your service can operate well.

Last but not least, keep in mind the ADA guidelines. For more details, connect with our transit expert.

January 4, 2023

The QRyde Dispatch 360 Auto Dispatch Service Platform addresses:

• Eliminating manual dependencies
• Greatly reduce prolonged trip delivery times
• Track and improve poor driver productivity through real-time and monthly reporting KPIs
• Increase visibility on all on-the-road operations
• Greatly reduce inefficient route planning and scheduling
• Improve the customer experience with push notifications, automated messaging and IVR call-outs

December 27, 2022

Want your transit reporting to be more organized and simplify your billing process?

You need QRyde Cloud’s reporting in your Transit System!

• Maintain the integrity of your data
• Access reports on the go
• Customizable reports to meet state/ federal requirements
• Easy ad-hoc report creation

QRyde Reporting is completely integrated with every component of the QRyde Cloud system. It will allow you to track everything in your operations, from the administration all the way through to billing.

QRyde’s standard set of over 250+ reports will give you all the information you need to manage your system with the right KPI data set. The cloud-based platform means you can access that information wherever you are, whenever you need it. Don’t see a report you like? No problem, QRyde’s easy Ad-hoc report creation will allow you to make a new report in a few simple steps.

QRyde reports let you know everything about your transit operation, inside out.

December 20, 2022

With optimization of route management, you will be able to maximize the overall trip deliveries, improve efficiency, and at the same time, you can reduce mileage costs. QRyde brings you the most advanced software for strategic planning and management of routes by analyzing tracking history data and real-time information.

QRyde Dispatch360 is a sophisticated web-based GUI route management module for dispatchers to effectively manage the routes and determine the location of any vehicle in service. Riders can be notified of any delays and be given an opportunity to cancel or reschedule their trip which can then be automatically re-optimized by Dispatch 360.

December 12, 2022

Running a NEMT business on your own is a lot to handle between working with brokers, finding and scheduling trips, claims submissions, vehicle maintenance, and driver management makes this business more difficult. The best way to manage your business operations is to implement “the right” software system that will help in managing your fleet seamlessly.

How does QRyde’s NEMT software help?
QRyde’s NEMT software system automates all fleet management efficiently and makes operations profitable with the following features:
1. Improved Routing – QRyde will route your trips more efficiently through our state-of-the-art Global Scheduling Engine, thus making your routes more productive and profitable.
2. Improve Billing to Get Paid Faster – Struggling to get claims submission data to the funding agency? QRyde can streamline this process to get your company paid quickly!
3. Reduce fuel and maintenance costs – Software makes it simple to create daily schedules that are as effective as possible, cutting down on fuel consumption and vehicle maintenance requirements.
4. Improve on-time performance – NEMT software makes it easy to send confirmation notifications to passengers the day before their trip, so your drivers don’t waste time and money driving to a no-show.

December 9, 2022

You may have heard us talk about the fact that QRyde is a family-owned and financed software company and thought, why is this such a big deal? Strengths of a self-financed software company:

🧿 No debt is owed to investors such as private equity or venture capital groups.
🧿 Less emphasis on quarterly performance and more on customer results and satisfaction.
🧿 Growth is “organic”, thus earned by winning new business through hard work and creating lasting partnerships.
🧿 Long-established companies like QRyde have deep reserves based on annual maintenance creating stability for customers.

The pitfalls of PE/VC

🧿 VCs are typically funding start-up companies. A start-up company is very expensive to operate.
🧿 VC firms want a 5X return on their investment. If a company boasts a “VC raise” of $50 million, the VC firm will expect $250 million as a return for that investment!
🧿 One firm in transit is boasting VC backing of almost $1 billion. We all know a $5 Billion valuation for a transit software company is unrealistic.
🧿 Only 0.04% of companies founded each year achieve $100 million in annual sales! – Joy Broto, Startups.com
🧿 PE Firms want a 40% annual profit each year.
🧿 The firm focuses heavily on growth, cutting costs, and raising customer product costs to get to that 40% profit.

Make transportation simple! #Search. #Book. #Ryde with www.qryde.com

November 29, 2022

VC-backed solutions have been offering comingling 101 videos for a short while with almost no experience in actually delivering coordinated service. QRyde has been providing coordinated transportation for over 20 years. QRyde Cloud, an app and web-based approach to record and manage transit data for the provisioning of high-performance transit operations. It is the transportation industry’s only unified platform that offers demand-response/paratransit/ADA, fixed route, microtransit, NEMT, ride share, carpool, regional coordination, and community-based transportation capabilities all in the same cloud container, each with potentially different operating parameters.

Connect with QRyde to makereal Qo-mingling and coordination seamless!

Make transportation simple! #Search. #Book. #Ryde

November 22, 2022

Maximizing fleet utilization should be near the top of every transit agency’s priority list, as it helps to ensure optimal usage of the fleet and control maintenance and fuel costs by minimizing deadhead mileage. Analyzing fleet utilization helps a company “right size” the fleet and helps to find out how many vehicles an agency needs to meet trip needs. During the day of service, the QRyde Global Scheduling Engine (GSE) algorithm delivers the optimum schedule based on operating parameters established by your agency.

The QRyde system has the capability to perform fully automated scheduling, either in batch mode or for individual trips. The system provides dispatchers with web-based tools to proactively manage OTP, no-shows, cancellations, subscriptions, and late trips. The system also automatically sends updates of the dispatched trips to the MDTs. The web-based tools provided allow managers/supervisors to monitor driver performance in real time.

It also optimizes same-day trip orders with advance trip orders and automatically sends updates to the MDTs. The scheduling process is completely automated and has a proven capability to function without a scheduling position initiating the scheduling. The automated scheduling process continuously runs to improve schedules based on real-time operating factors such as cancellations, no-shows, vehicle positions, driver performance, etc. GSE is complimented by QRyde’s Dispatch 360.

QRyde Dispatch360 is a sophisticated web-based GUI route management module for dispatchers to effectively manage the routes and determine the location of any vehicle in service. IVR is integrated at both the driver and dispatch levels, simplifying communication to improve the customer experience, and limiting interaction between riders and drivers. Riders can be notified of any delays and be given an opportunity to cancel or reschedule their trip which can then be automatically re-optimized by Dispatch 360.

QRyde recognizes the need to verify the drivers’ schedules, qualifications, bid times, and other factors to ensure compliance with system policies before assigning trips on runs assigned to drivers. Some of the factors used are:

Capability of the driver to handle wheelchair trips
Client age range that the driver is allowed to transport
Gender restrictions
Town Inclusion/Exclusions
Client Inclusion/Exclusions.

Upgrade to QRyde with all its advanced features to maximize your fleet utilization!

Make transportation simple!

November 18, 2022

Having the capacity to automate scheduling decisions can be a game-changer for your transportation business. By using artificial intelligence to identify the optimal resource allocation immediately, agencies and other transit providers like you will be able to dispatch drivers in a way that maximizes rider satisfaction, and also reduces the cost of service by minimizing travel time and other elements. For instance, instead of leaving deadhead space in the schedule when a customer cancels, automated transportation software like QRyde will fill the gap immediately using real-time data and algorithms.

QRyde offers Dispatch360™ an artificial intelligent (AI) agent technology that monitors the driver’s messages and any updates from the field (in its real-time caching system) and invokes various rules and algorithms to determine how to resolve a given issue/problem.

Once a resolution is available, AskSAM™ has the option to ask for the dispatcher’s permission to make the change and then notify the drivers and clients. AskSAM™, is an artificially intelligent agent technology that assists dispatchers in searching for the best solutions to new and late trips, as well as handling will-calls, block holidays or non-service days, and re-optimizing existing routes. It uses real-time data from the cache and algorithms to determine the best options available.

Once the solution is selected, the system automatically informs the drivers and clients via its notification engine. Dispatchers also have the option to use the Dispatch360™ software to manually modify the manifests. Once completed QRyde automatically notifies drivers and clients. Dispatchers using Dispatch360 can easily block days with no service such as New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.

QRyde also optimizes same-day trip orders with advance trip orders and automatically sends updates to the MDTs. The scheduling process is completely automated and has a proven capability to function without a scheduling position initiating the scheduling. The automated scheduling process continuously runs to improve schedules based on real-time operating factors such as cancellations, no-shows, vehicle positions, driver performance, etc. This leads to improved productivity and more satisfied customers.

Make transportation simple! #Search. #Book. #Ryde

November 16, 2022

Reduce no-shows with automated email or text reminders for your recurring bookings. Automated reminders ensure your riders are notified of their upcoming trips. You can make the most of your transit service hours by pinging customers ahead of their trip and preventing last-minute cancellations. Get more done by spending less time verifying riders travel on the day of service. The QRyde system has the capability to perform fully automated scheduling, either in batch mode or for individual trips. The system provides dispatchers with web-based tools to proactively manage OTP, no-shows, cancellations, subscriptions, and late trips. The system also automatically sends updates of the dispatched trips to the MDTs. The web-based tools provided allow managers/supervisors to monitor driver performance in real time. All of these features provide better control over agency no-shows!

Let QRyde™ handle the operation while you spend more time providing comfortable and memorable rides.

Make transportation simple! #Search. #Book. #Ryde

October 31, 2022

To make transport management more effective, several cities across the world are trying to build intelligence into existing systems. Intelligent Transport Systems (ITS) solutions offer features like traffic prediction, analytics and decision support, traveler information, advisory services, ticketing, and fare collection. Hence helps to monitor and manage transport more efficiently.

QRyde’s cloud-based transportation platform seamlessly integrates with other smart systems and provides a universal App and web-based solution for citizens. It is based on intelligent transportation system (ITS) technologies, IoT device technology, and advanced payment systems.

Make transportation simple! Search…Book…Ryde.

October 27, 2022

School transportation operations must be viewed as a whole to ensure student safety and efficiency. Technology will play a huge role here in keeping parents and their children connected in the coming decades. At least two major current issues can be easily addressed through the use of technology in your transportation network. First, parents’ security concerns for their children. Second is the current time-consuming manual process of operations.

QRyde K-12 transportation software with student tracking is a very powerful technology that solves both issues and makes everything seamless for school transportation providers. It is a versatile cloud-based technology solution based on student safety, and accurate billing and has been specifically designed to serve the complex school transportation environment.

October 17, 2022

Make transportation simple!

October 13, 2022

The QRyde Reports module enables users to create reports on individual trips on a daily, weekly, monthly, quarterly, and annual basis, and on a selected days or series of days’ performance. The system allows transit agencies to access Trip Schedule, System Performance, Standard, Customized, and Ad Hoc reports. More than 200 report options are available in the system of several types and can be made available based on agency needs.

Make transportation simple! Search…Book…Ryde. Schedule a demo!

October 11, 2022

Global trends show cloud-based transportation management system (TMS) has gained popularity. QRyde by HBSS, which has built-in Artificial Intelligence (AI) and big data mining capabilities, is a leading organization that has been serving the transportation industry for over. for over 25 years. Using QRyde solutions, you can obtain an almost immediate return on investment (ROI) owing to the improved route planning, scheduling, dispatching and predictive AI gained from machine learning.

Want to minimize upfront costs and increase the efficiency of your transportation system?

You can get QRyde Cloud™ which provides valuable information and analysis that is effectively applied to all transportation modes, such as ADA, NEMT, On Demand and microtransit. QRydehas robust business reporting capabilities and increases financial and operational efficiency for your agency. QRyde provides visibility into day-to-day transportation operations,, real-time transportation tracking, and Route optimization using customizable parameters depending on the service. The QRyde can mix and match service parameters with ADA parameters being different than microtransit but yet allowing your agency to benefit from shared ride scheduling and the operational data gleaned from the QRyde AI.

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