Mobile Service Delivery Optimization

November 29, 2022

VC-backed solutions have been offering comingling 101 videos for a short while with almost no experience in actually delivering coordinated service. QRyde has been providing coordinated transportation for over 20 years. QRyde Cloud, an app and web-based approach to record and manage transit data for the provisioning of high-performance transit operations. It is the transportation industry’s only unified platform that offers demand-response/paratransit/ADA, fixed route, microtransit, NEMT, ride share, carpool, regional coordination, and community-based transportation capabilities all in the same cloud container, each with potentially different operating parameters.

Connect with QRyde to makereal Qo-mingling and coordination seamless!

Make transportation simple! #Search. #Book. #Ryde

November 22, 2022

Maximizing fleet utilization should be near the top of every transit agency’s priority list, as it helps to ensure optimal usage of the fleet and control maintenance and fuel costs by minimizing deadhead mileage. Analyzing fleet utilization helps a company “right size” the fleet and helps to find out how many vehicles an agency needs to meet trip needs. During the day of service, the QRyde Global Scheduling Engine (GSE) algorithm delivers the optimum schedule based on operating parameters established by your agency.

The QRyde system has the capability to perform fully automated scheduling, either in batch mode or for individual trips. The system provides dispatchers with web-based tools to proactively manage OTP, no-shows, cancellations, subscriptions, and late trips. The system also automatically sends updates of the dispatched trips to the MDTs. The web-based tools provided allow managers/supervisors to monitor driver performance in real time.

It also optimizes same-day trip orders with advance trip orders and automatically sends updates to the MDTs. The scheduling process is completely automated and has a proven capability to function without a scheduling position initiating the scheduling. The automated scheduling process continuously runs to improve schedules based on real-time operating factors such as cancellations, no-shows, vehicle positions, driver performance, etc. GSE is complimented by QRyde’s Dispatch 360.

QRyde Dispatch360 is a sophisticated web-based GUI route management module for dispatchers to effectively manage the routes and determine the location of any vehicle in service. IVR is integrated at both the driver and dispatch levels, simplifying communication to improve the customer experience, and limiting interaction between riders and drivers. Riders can be notified of any delays and be given an opportunity to cancel or reschedule their trip which can then be automatically re-optimized by Dispatch 360.

QRyde recognizes the need to verify the drivers’ schedules, qualifications, bid times, and other factors to ensure compliance with system policies before assigning trips on runs assigned to drivers. Some of the factors used are:

  • Capability of the driver to handle wheelchair trips
  • Client age range that the driver is allowed to transport
  • Gender restrictions
  • Town Inclusion/Exclusions
  • Client Inclusion/Exclusions.

Upgrade to QRyde with all its advanced features to maximize your fleet utilization!

Make transportation simple!

November 18, 2022

Having the capacity to automate scheduling decisions can be a game-changer for your transportation business. By using artificial intelligence to identify the optimal resource allocation immediately, agencies and other transit providers like you will be able to dispatch drivers in a way that maximizes rider satisfaction, and also reduces the cost of service by minimizing travel time and other elements. For instance, instead of leaving deadhead space in the schedule when a customer cancels, automated transportation software like QRyde will fill the gap immediately using real-time data and algorithms.

QRyde offers Dispatch360™ an artificial intelligent (AI) agent technology that monitors the driver’s messages and any updates from the field (in its real-time caching system) and invokes various rules and algorithms to determine how to resolve a given issue/problem.

Once a resolution is available, AskSAM™ has the option to ask for the dispatcher’s permission to make the change and then notify the drivers and clients. AskSAM™, is an artificially intelligent agent technology that assists dispatchers in searching for the best solutions to new and late trips, as well as handling will-calls, block holidays or non-service days, and re-optimizing existing routes. It uses real-time data from the cache and algorithms to determine the best options available.

Once the solution is selected, the system automatically informs the drivers and clients via its notification engine. Dispatchers also have the option to use the Dispatch360™ software to manually modify the manifests. Once completed QRyde automatically notifies drivers and clients. Dispatchers using Dispatch360 can easily block days with no service such as New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.

The QRyde system has the capability to perform fully automated scheduling, either in batch mode or for individual trips. The system provides dispatchers with web-based tools to proactively manage OTP, no-shows, cancellations, subscriptions, and late trips. The system also automatically sends updates of the dispatched trips to the MDTs. The web-based tools provided allow managers/supervisors to monitor driver performance in real time.

QRyde also optimizes same-day trip orders with advance trip orders and automatically sends updates to the MDTs. The scheduling process is completely automated and has a proven capability to function without a scheduling position initiating the scheduling. The automated scheduling process continuously runs to improve schedules based on real-time operating factors such as cancellations, no-shows, vehicle positions, driver performance, etc. This leads to improved productivity and more satisfied customers.

Make transportation simple! #Search. #Book. #Ryde

November 16, 2022

Reduce no-shows with automated email or text reminders for your recurring bookings. Automated reminders ensure your riders are notified of their upcoming trips. You can make the most of your transit service hours by pinging customers ahead of their trip and preventing last-minute cancellations. Get more done by spending less time verifying riders travel on the day of service. The QRyde system has the capability to perform fully automated scheduling, either in batch mode or for individual trips. The system provides dispatchers with web-based tools to proactively manage OTP, no-shows, cancellations, subscriptions, and late trips. The system also automatically sends updates of the dispatched trips to the MDTs. The web-based tools provided allow managers/supervisors to monitor driver performance in real time. All of these features provide better control over agency no-shows!

Let QRyde™ handle the operation while you spend more time providing comfortable and memorable rides.

Make transportation simple! #Search. #Book. #Ryde

October 31, 2022

To make transport management more effective, several cities across the world are trying to build intelligence into existing systems. Intelligent Transport Systems (ITS) solutions offer features like traffic prediction, analytics and decision support, traveler information, advisory services, ticketing, and fare collection. Hence helps to monitor and manage transport more efficiently.

QRyde’s cloud-based transportation platform seamlessly integrates with other smart systems and provides a universal App and web-based solution for citizens. It is based on intelligent transportation system (ITS) technologies, IoT device technology, and advanced payment systems.

Make transportation simple! Search…Book…Ryde.

October 27, 2022

School transportation operations must be viewed as a whole to ensure student safety and efficiency. Technology will play a huge role here in keeping parents and their children connected in the coming decades. At least two major current issues can be easily addressed through the use of technology in your transportation network. First, parents’ security concerns for their children. Second is the current time-consuming manual process of operations.

QRyde K-12 transportation software with student tracking is a very powerful technology that solves both issues and makes everything seamless for school transportation providers. It is a versatile cloud-based technology solution based on student safety, and accurate billing and has been specifically designed to serve the complex school transportation environment.

October 17, 2022

To make transport management more effective, several cities across the world are trying to build intelligence into existing systems. Intelligent Transport Systems (ITS) solutions offer features like traffic prediction, analytics and decision support, traveler information, advisory services, ticketing, and fare collection. Hence helps to monitor and manage transport more efficiently.

QRyde’s cloud-based transportation platform seamlessly integrates with other smart systems and provides a universal App and web-based solution for citizens. It is based on intelligent transportation system (ITS) technologies, IoT device technology, and advanced payment systems.

Make transportation simple!

October 13, 2022

The QRyde Reports module enables users to create reports on individual trips on a daily, weekly, monthly, quarterly, and annual basis, and on a selected days or series of days’ performance. The system allows transit agencies to access Trip Schedule, System Performance, Standard, Customized, and Ad Hoc reports. More than 200 report options are available in the system of several types and can be made available based on agency needs.

Make transportation simple! Search…Book…Ryde. Schedule a demo!

October 11, 2022

Global trends show cloud-based transportation management system (TMS) has gained popularity. QRyde by HBSS, which has built-in Artificial Intelligence (AI) and big data mining capabilities, is a leading organization that has been serving the transportation industry for over. for over 25 years. Using QRyde solutions, you can obtain an almost immediate return on investment (ROI) owing to the improved route planning, scheduling, dispatching and predictive AI gained from machine learning.

Want to minimize upfront costs and increase the efficiency of your transportation system?

You can get QRyde Cloud™ which provides valuable information and analysis that is effectively applied to all transportation modes, such as ADA, NEMT, On Demand and microtransit. QRyde​has robust business reporting capabilities and increases financial and operational efficiency for your agency. QRyde provides visibility into day-to-day transportation operations,, real-time transportation tracking, and Route optimization using customizable parameters depending on the service. The QRyde can mix and match service parameters with ADA parameters being different than microtransit but yet allowing your agency to benefit from shared ride scheduling and the operational data gleaned from the QRyde AI.